Cardiff Civil and Family Justice Centre — filing, counter hours & small claims hearings

Everything below is verified against the HMCTS Find a Court service on 2026-09-04. This site is independent and not affiliated with HMCTS; it publishes procedural information only — not legal advice. Always confirm details for your own case with the court or your paperwork.

Civil and money-claims business at Cardiff Civil and Family Justice Centre is handled by email: `enquiries.cardiff.countycourt@justice.gov.uk`. Quote your claim number in every email.

At a glance

• Court: Cardiff Civil and Family Justice Centre (Cardiff)
• Court location code: 164
• Civil filing email: `enquiries.cardiff.countycourt@justice.gov.uk`
• Other civil contacts: `possessions.cardiff.countycourt@justice.gov.uk`
• DX: DX 99500 Caerdydd
• Areas of law here: adoption, childcare arrangements, divorce, domestic abuse, financial remedy, housing, money claims
• Facilities: disabled access, hearing loop, 17 consultation rooms, assistance dogs welcome
• Verified: 2026-09-04 against the official register

The deadline that decides small claims

If your claim is allocated to the small claims track, the standard directions require witness statements and the documents you rely on to be filed with the court and served on every other party no later than 14 days before the hearing. The exact date is in your Notice of Allocation.

• The formatting rules: [CPR Part 32 witness statement rules](/guides/cpr-part-32-witness-statement-rules.html)
• The closing block: [Statement of Truth wording (CPR 32.14)](/guides/statement-of-truth-wording-cpr-32.html) — and the [free generator](/tools/statement-of-truth-generator.html)
• Counting the days: [14-day deadline calculator](/tools/small-claims-deadline-calculator.html)
• Assembly: [how to organise exhibits and the bundle](/guides/how-to-organise-exhibits-court-bundle.html)

Before the hearing: mediation first

Most small claims get a free one-hour telephone mediation appointment before any hearing. Read [what to expect from small claims mediation](/guides/small-claims-mediation-what-to-expect.html) — settling there is the fastest route to your money.

Contacting this court

Telephone: 0300 123 5577; 029 2037 6400; 0300 303 0642 (divorce); 0300 303 5171 (Welsh line)

Email: use the civil address above for money-claims and hearing filings, and put the claim number in the subject line. Keep sending to every other party yourself — emailing the court does not serve them.

Verify before you rely on this

Courts merge, relocate and rename. This page reflects the official register as verified on 2026-09-04. If anything looks wrong, check the register directly — and if your hearing notice names a different court, follow your notice.