Croydon County Court and Family Court — filing, counter hours & small claims hearings

Everything below is verified against the HMCTS Find a Court service on 2026-09-04. This site is independent and not affiliated with HMCTS; it publishes procedural information only — not legal advice. Always confirm details for your own case with the court or your paperwork.

Civil and money-claims business at Croydon County Court and Family Court is handled by email: `enquiries.croydon.countycourt@justice.gov.uk`. Quote your claim number in every email.

At a glance

• Court: Croydon County Court and Family Court (London)
• Court location code: 182
• Civil filing email: `enquiries.croydon.countycourt@justice.gov.uk`
• Other civil contacts: `hearings.croydon.countycourt@justice.gov.uk`, `e-filing.croydon.countycourt@justice.gov.uk`, `bailiffs.croydon.countycourt@justice.gov.uk`, `croydon.breathingspace@justice.gov.uk`, `court.insolvency.croydon.countycourt@justice.gov.uk`, `Possession.croydon.countycourt@justice.gov.uk`
• DX: DX 97470 Croydon 6
• Public counter hours: Monday to Friday 7:45am to 5:45pm.
• Areas of law here: adoption, childcare arrangements, divorce, domestic abuse, financial remedy, housing, money claims
• Facilities: disabled access, hearing loop, assistance dogs welcome, private interview rooms
• Verified: 2026-09-04 against the official register

The deadline that decides small claims

If your claim is allocated to the small claims track, the standard directions require witness statements and the documents you rely on to be filed with the court and served on every other party no later than 14 days before the hearing. The exact date is in your Notice of Allocation.

• The formatting rules: [CPR Part 32 witness statement rules](/guides/cpr-part-32-witness-statement-rules.html)
• The closing block: [Statement of Truth wording (CPR 32.14)](/guides/statement-of-truth-wording-cpr-32.html) — and the [free generator](/tools/statement-of-truth-generator.html)
• Counting the days: [14-day deadline calculator](/tools/small-claims-deadline-calculator.html)
• Assembly: [how to organise exhibits and the bundle](/guides/how-to-organise-exhibits-court-bundle.html)

Before the hearing: mediation first

Most small claims get a free one-hour telephone mediation appointment before any hearing. Read [what to expect from small claims mediation](/guides/small-claims-mediation-what-to-expect.html) — settling there is the fastest route to your money.

Contacting this court

Telephone: 0300 123 5577 (enquiries); 0300 303 0642 (divorce); 0330 808 4424 (family public law)

Email: use the civil address above for money-claims and hearing filings, and put the claim number in the subject line. Keep sending to every other party yourself — emailing the court does not serve them.

Counter: Monday to Friday 7:45am to 5:45pm. . Bring claim number and photo ID; check hours before a special trip.

Verify before you rely on this

Courts merge, relocate and rename. This page reflects the official register as verified on 2026-09-04. If anything looks wrong, check the register directly — and if your hearing notice names a different court, follow your notice.